Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Royal Tiger services in Canada. We take your privacy seriously and describe below what data we collect, why we need it, how we keep it safe, and how you can exercise your privacy rights.

Types of data we collect

Personal data

When you register an account we collect personal information such as your name, date of birth, address, email, telephone number and identity documents if verification is required. We also collect account credentials and payment details needed to process deposits and withdrawals.

Technical data

We collect technical information about your device and connection, including IP address, browser and operating system, device identifiers, geolocation data (where required for compliance) and activity logs that show how you use our site and apps.

Transactional data

We record transactional details such as deposits, withdrawals, bets, game activity, bonuses applied and support interactions. This information is used for account management, dispute resolution and fraud prevention.

How we use your information

We use your data to provide and operate your account, process payments, verify identity, prevent fraud, and respond to support requests. We also use anonymized or aggregated data for analytics to improve site performance and for business reporting. Where you give consent, we may send account-related and marketing communications; you can opt out of marketing at any time.

Data protection practices

We implement reasonable technical and organizational measures to protect personal information, including access controls, encryption where appropriate, and staff training on data handling. Access to personal data is limited to authorized personnel and third parties who need the information to perform services on our behalf.

Cookies and tracking technologies

We use cookies, local storage and similar technologies to remember preferences, support login sessions, gather analytics and deliver personalized content. You can manage cookie settings through our cookie banner and your browser settings. Disabling certain cookies may affect site functionality.

Your rights

Depending on applicable law, you may have the right to access, correct, restrict or delete your personal information, to object to certain processing, and to withdraw consent where processing is based on consent. To exercise your rights, contact our privacy team using the details below.

Access, correction and deletion requests

To request access to or correction of your personal information, or to request deletion, please contact [email protected]. We will verify your identity before responding and will handle requests in line with applicable legal requirements.

Information sharing and third parties

We share data with service providers such as payment processors, identity verification vendors, analytics providers and legal advisors as needed to deliver our services and comply with legal obligations. We require third parties to protect personal data and limit use to the purposes we specify.

Privacy policy updates

We may update this policy from time to time. When we make material changes we will post the revised policy on the site and update the effective date. Please review this page regularly to stay informed about how RoyalTiger handles your information.